I take an intuitive approach to wireframing, beginning with a pencil and paper to capture initial thoughts and ideas. When there is any degree of certainty, I go straight to digital methods using tools such as Axure. The key is to use whatever method and fidelity is appropriate for the time and place.

Ok I confess. I ♥ building interactive prototypes! They offer an inexpensive means of experimenting with ideas and are perfect for demonstrating how something would behave to stakeholders and developers. I often build prototypes for evaluating the usability of designs and for user testing.

I always strive to validate my designs. I never think twice about going out on the street with a prototype loaded on my mobile for some quick guerrilla testing. I also like to use remote testing applications like Usability Hub and have been guided numerous in-depth lab based testing scenarios.

I have experience of creating and working with personas, employing these to inform the design of the many touchpoints and channels (digital and non-digital) a user encounters when interacting with a product.

Most projects I have worked on have been heavily dependent on back end processes and user tasks. Some tasks can be further extrapolated by different use cases so it's useful to document each case as a user flow. More recently, when working on native apps, I have found low fidelity wireflows a great way to show both the flow and the state of the page.